Managing your SHYNIT membership

Version 2026-09-21. Dated September 21, 2026.

Managing your SHYNIT membership

This explains how a SHYNIT membership renews, how to change the card it renews on, what happens if a renewal payment fails, and how to cancel. It describes how the platform behaves today.

How renewal works

A membership renews automatically at the end of each billing period, at the plan's price, on the card saved to your membership. You are told three days before each renewal. Your allowances for the new period are ready the moment the renewal is paid.

One-time packs never renew. They are paid for once and can be used until they expire.

Changing the card

Open the SHYNIT app, go to Account, then Payment methods, and make the card you want to use your default. Your membership renews on your default card from then on. Apple Pay and Google Pay can be used the same way.

If a renewal payment fails

We tell you straight away, by notification and on the membership screen, and say why the payment did not go through. Your membership is not cancelled. While the payment is outstanding:

you are still a member, but your new allowances and your member discount wait until the renewal is paid;
we try the payment again automatically 3, 5 and 7 days after it first failed, using your other saved cards if the first one keeps being declined;
you can pay at any time from the membership screen, after updating your card if you need to. If your bank asks you to approve the payment, the app shows you how.

If the payment is still outstanding 8 days after the renewal date, the membership is marked unpaid. You can still pay from the app until the end of the period the renewal was for. After that, the membership ends and you can join again at any time.

When a late renewal is paid, the period runs from the original renewal date, and all of that period's allowances are available straight away.

Cancelling

Open the SHYNIT app, go to Account, then Membership, and choose Cancel membership. You keep your membership and your allowances until the end of the period you have paid for, and you are not charged again. You can undo a cancellation from the same screen at any time before the period ends.

Help

If you cannot do any of this from the app, contact us at [email protected] or on +1 318 200 0349 and we will do it for you.

Questions about this document? Visit the help centre or write to us.

How renewal works

One-time packs never renew. They are paid for once and can be used until they expire.

If a renewal payment fails

We tell you straight away, by notification and on the membership screen, and say why the payment did not go through. Your membership is not cancelled. While the payment is outstanding:

you are still a member, but your new allowances and your member discount wait until the renewal is paid;

we try the payment again automatically 3, 5 and 7 days after it first failed, using your other saved cards if the first one keeps being declined;

you can pay at any time from the membership screen, after updating your card if you need to. If your bank asks you to approve the payment, the app shows you how.

When a late renewal is paid, the period runs from the original renewal date, and all of that period's allowances are available straight away.