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How can we help?

Answers to the questions people ask most, and a way to reach us if yours is not here.

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Bookings

My Shyner is running late
How the arrival window works, and what happens if your Shyner does not show.
Cancelling or rescheduling a booking
When changes are free, and when a fee applies.
Personal belongings in your vehicle
Why we ask you to clear your vehicle before every visit.

Payments and billing

Your Shyner

I'm not happy with my service
How to tell us, and how reviews work.

Still stuck?

Write to support and quote your booking reference if you have one.

Contact support

Phone: (318) 200-0349
Hours: Mon–Sun, 7am–11pm ET
Email: [email protected]