Safety at Shynit

Safety, before and during.

How Shyners are checked before they work, what protects you during a booking, and how your car is looked after.

Every Shyner is identity checked

Before a Shyner works.

Three checks, all done in the Shyner app before a first job.

Identity check
Every Shyner verifies their identity, with a photo ID and a selfie, before they can work.
Documents and consent
Shyners upload the documents the app asks for, and consent to a background check where it applies.
Certification
Every Shyner completes a short certification course before taking jobs, so the work meets one standard.

You know who is coming, where they are, and how to reach us.

You see who is coming
Your booking shows your Shyner's first name and rating before they arrive.
Live map
Follow your Shyner on a live map until they reach your car.
Chat in the app
Message your Shyner from the booking.
Ratings after every job
You rate every job, and Shyners are held to the standard the ratings set.
Support on every booking
Our team is reachable from every booking, and refunds go back to the card you paid with.

Every visit is documented, so any question about the work is settled on evidence.

Before and after photos are part of every job in the Shyner app.

1
Photos before the work
Your Shyner photographs your car's condition before starting, and the photos are kept with the booking.
2
Photos when it is done
Completion photos and the service checklist are recorded before the job is marked complete.
3
If something goes wrong
Your Shyner stops the affected work, records what happened and reports it through Shynit. We review the photos and the job record, and you can appeal the outcome.
4
If your car differs from the booking
Your Shyner documents it and asks for any price change in the app before doing any extra work.

For customers and Shyners alike, on every visit.

Safety first
Safety comes before finishing a job. A Shyner can stop work if conditions are not safe.
Respect, both ways
Harassment, threats or unsafe behaviour from anyone can end a visit, and it is reported and reviewed.
Your details stay private
Shyners see your contact and car details only to do your booking. Using them for anything else is not allowed.
Pay only through Shynit
Every price, add-on and tip goes through Shynit. Never pay a Shyner in cash at the car.

For anything else, use the help in your booking, call us on (318) 200-0349, or write to us.

Booking, tracking, chat and receipts all live in the app.