Privacy Policy

Version 2026-01-15. Dated January 15, 2026.

SHYNIT Privacy Policy

This policy explains what personal information Aku Technologies Inc. ("SHYNIT", "we", "us"), 331 Milam Street, Suite 200E, Shreveport, LA 71105, collects through the SHYNIT apps, how we use and share it, and the choices you have.

1. Information we collect

From everyone

Account details: name, phone number, email address, and profile photo if you add one.
Sign-in details: if you sign in with Google or Apple, the identifier and email address they share with us.
Device information: device type, app version, and a push notification token.
Messages and support: messages sent through the app and anything you send to support.

From customers

Vehicles: make, model, colour, year and licence plate.
Addresses and location: the addresses you save, and your device location if you choose "use my current location".
Bookings: services booked, times, prices, tips, reviews, and photos a Shyner takes of your vehicle as proof of the work.
Payments: your card is collected and stored by Stripe. We receive only limited details, such as the card brand and last four digits.

From Shyners

Identity verification: your government ID and a selfie are collected and checked by our verification partner, Didit, which also performs a face match. We do not receive or store your ID images, your selfie, or any biometric template; we receive the result and limited extracted details, such as your name and date of birth.
Background check: your Social Security number and driver's licence number, which we encrypt when we receive them. After that, only the last four digits of each are readable by our staff.
Work details: services offered, availability, service area, uploaded documents and certificates, ratings and earnings.
Location: your location while you are online or on a job, so we can offer you nearby work and show customers when you will arrive.
Payout details: your bank details are collected and stored by Stripe.
Safety contacts: emergency contacts you add. If you raise an SOS or miss a safety check-in, we share your location with them.

2. How we use your information

We use personal information to provide and improve SHYNIT: to create and secure your account, match bookings with Shyners, process payments and payouts, show arrival times, verify Shyners, keep customers and Shyners safe, provide support, prevent fraud, meet legal obligations, and, where you allow it, send promotional messages.

3. How we share it

Between customers and Shyners: a customer sees their Shyner's first name, photo, rating and live location during a booking. A Shyner sees the customer's first name, the vehicle and the service address for the booking.
Service providers who process information for us: Stripe (payments and payouts), Twilio (text messages and email), Didit (identity verification), Google Maps (address lookup and directions), Cloudinary (photo storage), Firebase Cloud Messaging (push notifications), OpenWeather (weather at a job location, which affects arrival estimates), OpenAI (illustrations of your vehicle, generated from make, model and colour only), Shopify (Shop orders) and DigitalOcean (hosting).
Background checks: [To be confirmed: name of the background check provider].
Legal reasons: when required by law, or to protect the safety and rights of our users and SHYNIT.

We do not sell your personal information.

4. How long we keep it

Location history: 90 days.
In-app notifications: 90 days.
Transaction records: 7 years, for tax and accounting.
Booking history: 7 years, anonymised after your account is deleted.
Trust and safety reports: 5 years.
Everything else: until you delete your account, subject to the periods above.

5. Your choices and rights

Access and export: request a copy of your data in the app. We provide it within 30 days.
Deletion: request deletion in the app. It takes effect 30 days after your request; signing in during that time cancels it.
Correction: update your details in the app, or contact us.
Marketing: turn promotional messages off in notification settings at any time. Messages about your bookings and account cannot be turned off while your account is open.
Location: you can turn off location access in your device settings. Shyners cannot receive jobs while it is off.

Depending on where you live, you may have additional rights under state privacy law. Contact us to exercise them; we will not treat you differently for doing so.

6. Security

We protect your information with encryption in transit and at rest, and the most sensitive fields, such as Social Security and licence numbers, are encrypted individually. No system is perfectly secure, and we cannot guarantee absolute security.

7. Children

SHYNIT is not intended for anyone under 18, and we do not knowingly collect information from children.

8. Changes to this policy

We may update this policy. When we do, the version shown in the app changes, and we will tell you about material changes.

9. Contact

Email [email protected], call (318) 200-0349, or write to Aku Technologies Inc., 331 Milam Street, Suite 200E, Shreveport, LA 71105.

Questions about this document? Visit the help centre or write to us.

1. Information we collect

From everyone

Account details: name, phone number, email address, and profile photo if you add one.

Sign-in details: if you sign in with Google or Apple, the identifier and email address they share with us.

Device information: device type, app version, and a push notification token.

Messages and support: messages sent through the app and anything you send to support.

From customers

Vehicles: make, model, colour, year and licence plate.

Addresses and location: the addresses you save, and your device location if you choose "use my current location".

Bookings: services booked, times, prices, tips, reviews, and photos a Shyner takes of your vehicle as proof of the work.

Payments: your card is collected and stored by Stripe. We receive only limited details, such as the card brand and last four digits.

From Shyners

Identity verification: your government ID and a selfie are collected and checked by our verification partner, Didit, which also performs a face match. We do not receive or store your ID images, your selfie, or any biometric template; we receive the result and limited extracted details, such as your name and date of birth.

Background check: your Social Security number and driver's licence number, which we encrypt when we receive them. After that, only the last four digits of each are readable by our staff.

Work details: services offered, availability, service area, uploaded documents and certificates, ratings and earnings.

Location: your location while you are online or on a job, so we can offer you nearby work and show customers when you will arrive.

Payout details: your bank details are collected and stored by Stripe.

Safety contacts: emergency contacts you add. If you raise an SOS or miss a safety check-in, we share your location with them.

2. How we use your information

3. How we share it

Between customers and Shyners: a customer sees their Shyner's first name, photo, rating and live location during a booking. A Shyner sees the customer's first name, the vehicle and the service address for the booking.

Service providers who process information for us: Stripe (payments and payouts), Twilio (text messages and email), Didit (identity verification), Google Maps (address lookup and directions), Cloudinary (photo storage), Firebase Cloud Messaging (push notifications), OpenWeather (weather at a job location, which affects arrival estimates), OpenAI (illustrations of your vehicle, generated from make, model and colour only), Shopify (Shop orders) and DigitalOcean (hosting).

Background checks: [To be confirmed: name of the background check provider].

Legal reasons: when required by law, or to protect the safety and rights of our users and SHYNIT.

We do not sell your personal information.

5. Your choices and rights

Access and export: request a copy of your data in the app. We provide it within 30 days.

Deletion: request deletion in the app. It takes effect 30 days after your request; signing in during that time cancels it.

Correction: update your details in the app, or contact us.

Marketing: turn promotional messages off in notification settings at any time. Messages about your bookings and account cannot be turned off while your account is open.

Location: you can turn off location access in your device settings. Shyners cannot receive jobs while it is off.

Depending on where you live, you may have additional rights under state privacy law. Contact us to exercise them; we will not treat you differently for doing so.